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Article
1st of February 2022

Complaints with private banks: How the banking ombudsmen can help you

The banks have committed themselves to accept arbitration decisions up to a complaint value of 10,000 euros

The most influential critics of the banks are thus the ombudsmen themselves. They stand for independence, neutrality and trust. Their assertiveness and competence are decisive for the high acceptance.

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Key position papers

Position paper
15th of April 2025

Reduce bureaucracy now

Joint position paper by the Association of German Banks, BVR and VÖB.: Retail Investment Strategy needs to be radically simplified or withdrawn completely

The Association of German Banks in numbers

179

Employees work for the Association of German Banks

3

locations. We work in Berlin, Brussels and Frankfurt/Main.

179

members are part of our association, mainly private banks operating in Germany.

16

Fintechs are among our members